Legal
DMCA and Takedown Policy
In short: if something on CodeMercio infringes your copyright or trademark, send us a notice with the details below and we will act on it quickly. If you are a seller and your content was removed by mistake, you can send a counter-notice. Sellers who repeatedly infringe lose their accounts.
CodeMercio respects intellectual property rights and expects its sellers to do the same. If you believe that a listing or product on CodeMercio infringes your copyright or other rights, you can ask us to take it down using the procedure below. This procedure follows the notice-and-takedown model of the US Digital Millennium Copyright Act (DMCA) and the notice-and-action rules of the EU Digital Services Act. It takes effect on November 6, 2026.
Where to send a notice
Send your notice to our designated contact for copyright and takedown notices:
- Name: CodeMercio
- Postal address: [postal address: set it in Admin > Site profile]
- Email: support@codemercio.com (subject "Takedown notice")
You can also use the contact form. Email is fastest.
What a takedown notice must contain
- Your details: full name, company if any, postal address, email address and phone number.
- The work you say has been infringed, with a link or description that lets us identify it (for a trademark, the registration or the mark you own).
- The infringing content: the exact URL of the listing or file on CodeMercio, and, where you can, the specific files or passages involved and why they infringe.
- A statement of good faith that you believe the use is not authorised by the rights holder, its agent or the law.
- A statement of accuracy, made under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorised to act for them.
- Your signature, typed or electronic.
Incomplete notices may be delayed while we ask for missing information. Please do not submit false claims: knowingly misrepresenting that content infringes can make you liable for damages and costs, and abusive or repeatedly unfounded notices may be ignored.
What happens next
- We review the notice. Where it appears valid, we remove or disable access to the content quickly, and we confirm to you what we did.
- We tell the seller, share the notice (including your contact details, so they can respond; we can leave out your phone number and address if the law allows) and a statement of the reasons for our decision, and explain how to send a counter-notice or appeal.
- Buyers who already purchased the item may be notified, and refunds may be issued. A takedown does not by itself end buyers' existing licenses unless the item was infringing or unsafe.
- We may ask both sides for information and may keep the content down until the matter is settled.
Counter-notice
If you are a seller and believe your content was removed by mistake or misidentification, reply with:
- your name, address, email and phone number;
- the content that was removed and where it appeared;
- a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification;
- consent to the jurisdiction of the courts where you live (or, if you are outside the US, of the courts of the place where CodeMercio is operated), and that you will accept legal process from the person who sent the notice;
- your signature.
We pass the counter-notice to the claimant. If the claimant does not tell us within 10 business days that they have started legal action, we may restore the content.
Appeals and complaints about our decision
If we remove content or restrict an account because of a notice, the affected user can ask us to review the decision by replying to our message or writing to support@codemercio.com. We look at it again with someone who was not part of the first decision. Users in the EU may also use an out-of-court dispute settlement body, where one is available.
Repeat infringers
Sellers who repeatedly infringe the rights of others will have their accounts terminated and their payouts may be held for claims. We may also suspend, for a while, users who regularly submit notices that are clearly unfounded.
Trademarks, game and platform names
Many listings are independent add-ons for other products and games (for example Minecraft, Discord, Rust or Hytale). Their names may be used only to say what the item works with. If a listing uses a platform's logo or name in a way that suggests it is official, or copies that company's assets, the rights holder can report it using this procedure.
Other complaints
For privacy, counterfeit or illegal-content reports, write to support@codemercio.com with the same level of detail: what, where, and why you believe it breaks the law, our Terms of Use or the Acceptable Use Policy.